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Frequently asked questions - Page six

Loan Deferment

What types of deferments are available?
Can transcripts be used to verify enrollment in order to defer a loan?
Whose responsibility is it to send in proof of enrollment?
How long does it take Campus Partners to process a deferment?
How will I know when or if my loan has been deferred?
What is the NSC?
If my school participates in the Clearinghouse, do I still have to send in my deferment forms?
Can Campus Partners place a hold on my account until I can get my deferment forms filled out and sent in?
How often does a deferment form need to be submitted while I am enrolled?
What address is used to mail forms to Campus Partners?

What types of deferments are available?
Many different types of deferments are available. The loan type and note date (the date the loan was signed) determine the types of deferments that you are entitled to. Click on the following links for more detailed information on deferments.

Deferment information for Federal Perkins Loans
Deferment information for NSL Loans
Deferment information for HPSL, LDS, and PCL Loans
Deferment information for Institutional Loans
Deferment information for Nurse Faculty Loans

Can transcripts be used to verify enrollment in order to defer a loan?
Transcripts cannot be accepted as proof of enrollment. A completed deferment form or an enrollment verification letter signed by a representative from your school’s registrar’s office must be submitted.

Whose responsibility is it to send in proof of enrollment?
It is your responsibility to ensure that forms are submitted on time.

How long does it take Campus Partners to process a deferment?
It normally takes 3-5 business days to process a deferment once it is received.

How will I know when or if my loan has been deferred?
You will receive notification from Campus Partners explaining whether the deferment was processed, denied or returned for additional information.

What is the NSC?
NSC is the National Student Clearinghouse, a non-profit association that maintains an electronic registry of records which provides accurate verification of student enrollments. This information is available to colleges and universities, students and alumni, lending institutions, employers, and other organizations. Schools affiliated with the Clearinghouse submit their students’ enrollment records several times each year, which updates the Clearinghouse’s databases.

If my school participates in the Clearinghouse, do I still have to send in deferment forms?
Although Campus Partners receives an electronic file from NSC each week, you are responsible for verifying that your enrollment information is correct on our system. You should check with the school where you are enrolled, the Clearinghouse, or contact our office to ensure that we have received your enrollment information.

Can Campus Partners place a hold on my account until I can get my deferment forms filled out and sent in?
No. Borrowers are required to continue to make payments on their loan(s) until they receive verification of their deferred status.

How often does a deferment form need to be submitted while a student is enrolled?
Deferments should be submitted at the beginning of each quarter or semester.

Where should I send my deferment, forbearance, and cancellation forms?
All forms should be mailed to:

Campus Partners
P.O. Box 2901
Winston-Salem, NC 27102-2901

Borrowers also can fax deferment forms to Campus Partners for processing. Forms should be sent to the attention of "Forms Department" and faxed to (336) 607-2093.

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